Business

December 13, 2017

Uber’s Massive Scraping Program Collected Data About Competitors Around The World (gizmodo.com)

Kate Conger, reporting for Gizmodo: For years, Uber systemically scraped data from competing ride-hailing companies all over the world, harvesting information about their technology, drivers, and executives. Uber gathered information from these firms using automated collection systems that ran constantly, amassing millions of records, and sometimes conducted physical surveillance to complement its data collection. Uber’s scraping efforts were spearheaded by the company’s Marketplace Analytics team, while the Strategic Services Group gathered information for security purposes, Gizmodo learned from three people familiar with the operations of these teams, from court testimony, and from internal Uber documents. Until Uber’s data scraping was discontinued this September in the face of mounting litigation and multiple federal investigations, Marketplace Analytics gathered information on Uber’s overseas competitors in an attempt to advance Uber’s position in those markets. SSG’s mission was to protect employees, executives, and drivers from violence, which sometimes involved tracking protesters and other groups that were considered threatening to Uber. An Uber spokesperson declined to comment for this story.

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